, , fbpmv@ya.ru. , , -.
PROBLEMS OF ORGANIZATION AND ASSURING QUALITY OF SERVICES
CAR WASHES
M. V. Preys
The problems of the organization and ensure the quality of service car wash. Analyzes the competitive advantages of different types of car wash based on Porter's five forces model.
Key words: car, car wash, matrix Porter.
Preys Maria Vladimirovna, marketing analytic, fbpmv@ya.ru, Russia, Moscow, LLC Dursol-Fabrik
531.733

..
.
: , , .
, , .
, , , . , - () (). , , . , , -, . -
( ), . , . () (.. ). , . .
, () , . :
= , (1)
- .
. , .. , . , .. . , .
.
, , , , .. .
(-), , [1].
:
= , (2)
- ; - ; - ; - ; - .
, - , .
, , , .. . :
^^ = , (3)
^ _ , (4)
^ , ^ - ()
; , -
; , - .
(3) (4) , , :
_


(5)
: , (. 1). , , , .. . , , , _ 293,15 , ,
, .
: V V 1


: V , ,


.
. 1 . 2

. 1.
.
, :
1. ^ _ 50000 3.
2. _ 0,003 = 0,03 / .
3. _ 293,15 = 20 .
, , 10 , _ 283,15 . , .. _ 0,03 /2.
(5) , :
V _ .3 50000 2835 _ 48294,39 3
0,03 293,15
, , , :
48294 39
100% 100% _ 100%----------?100% _ 3,4% . (6)
50000
V :
Vp _ ^ - ^ _ 48294,39 - 50000 _ -1705,61 3. (7)
. 2 ( ) ^, ,
^ 1 . 293,15 (20 ) 273,15
(0 ).
.
1. ^ _ 20000 3.
2. _ 0,003 = 0,03 / .
3. _ 293,15 = 20 .
, 10 , _ 303,15 . , .. _ 0,03 / .
(5) , :
0,03 20000 303,15 3
^ _ ---------------- _ 20682,24 3.
0,03 293,15
, , , :
V 20682 24
100% 100% _-----------, 100% -100% _ 3,4% . (8)
^ 20000
100

. 2. ( ) ^ 1 ( )
V :
Vp = ^ - ^ = 20682,24 - 20000 = 682,24 3. (9)
. 3 ( )
^, ,
1 . 293,15 (20 ) 313,15
(40 ).
106,8
. 3. ( )
1 ( )
, , , , . .
, ( (7) (9)) -
- . , , , , (), .

1. .. : . : 5 . . 2. . / ... .: . ., 2007. 180 .
.., . . , ., imsbelov@mail.ru, , ,
THE ANALYSIS OF INFLUENCE OF TEMPERATURE OF NATURAL GAS IN THE PIPELINE ON ITS VOLUME
D.B. Belov
The analysis of influence of temperature of natural gas in the pipeline on its volume by means of the equation of a condition of ideal gas is considered.
Key words: system of distribution of gas, temperature of gas, volume of gas.
Belov D.B., candidate of technical sciences, docent, imsbelov@mail.ru, Russia, Tula, Tula State University